Privacy Policy

Privacy Policy
Knotty by Rachel
Effective Date: 3/1/2025

At Knotty by Rachel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our brand on social media platforms.

1. Information We Collect We collect the following types of personal information when you make a purchase or contact us:

• Name

• Shipping and billing addresses

• Email address

• Phone number (if provided)

• Payment details (processed securely through third-party platforms)

We may also collect non-personal information such as browser type, device, and site usage through cookies and analytics tools.

2. How We Use Your Information We use your information to:

• Process and fulfill your orders

• Communicate with you about your order status

• Respond to customer service inquiries

• Improve our website and customer experience

• Comply with legal requirements

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services We use trusted third-party providers for payment processing, shipping, and website hosting. These providers have their own privacy policies and are responsible for securing your data within their systems.

4. Cookies and Tracking Our website may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies if you prefer.

5. Data Retention We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights If you are a resident of certain jurisdictions, you may have the right to:

• Access your personal information

• Request corrections or updates

• Request deletion of your information

Please contact us to exercise any of these rights.

7. Security We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children’s Privacy Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us at: knottybyrachel@gmail.com.

By using our website or providing your information, you consent to the terms of this Privacy Policy.